• The Service Desk is closed in observance of the Memorial Day holiday. Please send your support request to servicedesk@twu.edu and we will address it on the next business day.

Important Messages

• The TWU Technology Service Desk will be closed Saturday May 27th through Monday May 29th for the Memorial Day holiday. Please email us at servicedesk@twu.edu for any tech issues or requests, and we will get back to you when we re-open.
  
  The Service Desk is aware of an issue with receiving Email on cellular devices. At this time it is recommended to install the Outlook mobile app to access email off campus on cellular devices. We apologize for any inconvenience.
  
  The Technology Service Desk is available during operating hours. Typically Monday - Thursday 7:30 am - 7:00 pm; Friday 7:30 am to 5:30 pm; Saturday 9:00 am to 3:00 pm; and Sunday 3:00 pm to 9:00 pm. Outside of operating hours, chats will not be answered in real time.
  
  CHAT doesn't WORK WELL on mobile phones, and CHAT works BEST if you're chatting to us USING THE DEVICE that is experiencing issues, when the issue is software- or hardware-related.