• The Service Desk is currently closed. Please send your support request to servicedesk@twu.edu and we will address it when we re-open.

Important Messages

• The Technology Service Desk is available during operating hours. Typically Monday - Thursday 7:30 am - 7:00 pm; Friday 7:30 am to 5:30 pm; Saturday 9:00 am to 3:00 pm; and Sunday 3:00 pm to 9:00 pm. Outside of operating hours, chats will not be answered in real time.
  
  CHAT doesn't WORK WELL on mobile phones, and CHAT works BEST if you're chatting to us USING THE DEVICE that is experiencing issues, when the issue is software- or hardware-related.